Duties
Examples of duties include:
- Answering non-emergency calls for assistance
- Dispatching police units as necessary
- Entering, updating, and retrieving information from a variety of computer systems
- Monitoring direct emergency alarms
- Operating a variety of communications equipment, including radio consoles, telephones, and computer systems
- Receiving and processing 9-1-1 emergency calls
- Receiving requests for information and providing pertinent data
- Using a computer aided dispatch system, receiving emergency calls from the public requesting police
Equipment
The Communications Center is equipped with a Computer Aided Dispatch System including:
- Ergonomically Designed Furniture
- Individual Work Stations
- Large Monitors
- State of the Art Equipment
Shifts
Communications Dispatchers work various shifts which rotate every six months. Shifts include:
- Day
- Graveyard
- Holidays
- Overtime
- Shift Holdovers
- Swing
- Weekends
Shift assignments consist of four 10-hour days per week, commonly referred to as a 4/10 work week.