NEW - Contactless Fare Collection
Effective 2.1.21 and until further notice.
To maintain safe social distancing as front door boarding and fare collection resumes, protective barriers between CityBus passenger and driver have been installed on buses throughout the fleet. With the protective barriers in place, fares will be collected using a variety of contactless methods including passes, tickets and Clipper Cards that can be purchased online or at the Transit Mall; exact cash fare is also accepted. Lower income residents are encouraged to apply for the New Clipper START program to receive Clipper Card discounts on public transit throughout the Bay Area. SRJC students and US Veterans can ride CityBus simply by showing a valid ID.
Wearing a face coverings is mandatory when traveling on public transit.
||Cash Fare||24-hour Day Pass||31-day Month Pass|
|Senior (Half Price)
|Disabled Person (Half Price)
|Child 4 years & under
| Transfer Between CityBus and SMART, Sonoma County Transit or Golden Gate Transit
When transferring from CityBus
- issued when a fare is paid (cash or ticket)
- valid on any CityBus for 2 hours
- valid for a discount on Golden Gate Transit
- valid on Sonoma County Transit for a discount or one zone ride
- valid on SMART for a discount equal to the amount of your CityBus fare, the discount issued on your on Clipper Card
When transferring on to CityBus
- transfers issued by Golden Gate Transit and Sonoma County Transit are valid for one CityBus trip
- transfers issued by SMART are issued on your Clipper Card and are valid for a fare discount on CityBus equal to one bus trip
Adult: Ages 19 - 64
Youth: Ages 5 - 18
Senior: Ages 65 and over. Anyone with a valid Medicare Card or with valid proof of age.
Disabled Person: With a qualifying Disabled identification such as a: Regional Transit Connection Discount ID Card, or a Department of Motor Vehicles Placard ID. The RTC Discount ID Card is a photo ID that identifies people as being eligible for discounted fares on all Bay Area Transit Systems including Santa Rosa CityBus. The RTC Discount ID Card must be shown to the bus operator at the time you board the bus.
Child: Ages 4 years and under ride free and must be accompanied by an adult. Limit of three children per adult.
SRJC Student: SRJC students ride free on any bus line, any time on Santa Rosa CityBus, Petaluma Transit, and Sonoma County Transit. SRJC students simply show their validated SRJC CubCard to the bus driver when boarding a bus. SRJC students ride free for travel anywhere in Sonoma County, not just for trips to and from campus.
U.S. Veteran: U.S. Veterans ride free by showing a Veterans Administration identification card or a Sonoma County Veterans identification card. The Sonoma County Veterans Services Center at 707-565-5960 can assist eligible Veterans in obtaining an identification card.
|Types of Passes Available
24-Hour Day Pass: 24-Hour Day Pass: This pass is handy for days when you need to make multiple trips within a 24-hour period. The day pass may be purchased from the bus driver when boarding a CityBus and is valid for unlimited rides for 24 hours once issued. Day passes are non-transferable.
31-Day Month Pass: This convenient 31-Day Pass eliminates the need to carry exact change for bus fare and can save money. The pass is activated by the fare box on the first use and remains valid for unlimited rides for 31 consecutive days. This pass is non-transferable and may be purchased at the Customer Service Window in the Downtown Transit Mall, online, at some schools, at the Oliver’s Market on Stony Point Road and at all Safeway stores in Santa Rosa.
||10 tickets||40 tickets|
|Senior (Half Price)
|Disabled Person (Half Price)
Clipper is the Bay Area's Reloadable All-in-One Transit Card
Clipper is the all-in-one transit card accepted by 22 transit agencies throughout the greater Bay Area. In addition to paying cash fares, Clipper Cards are also programmed to hold transit bus passes. And, any applicable fare discounts when transferring between regional agencies are recognized by Clipper when calculating your fare.
When using a Clipper Card to ride CityBus, you will be charged the regular cash fare amount and any discounts for youth, seniors and people with disabilities will be included. A new adult Clipper Card costs $3 and the activation fee is waived if you order your card online* and sign up for Autoload. (*Clipper Cards for youth, seniors and disabled people are only sold in-person with an applicable ID.)
Your Clipper card can hold transit passes, cash value or any combination. You can purchase a Clipper Card at the Customer Service Kiosk in the Transit Mall Downtown, and at the Walgreens stores, Whole Foods stores, and SMART train platforms in Santa Rosa. Add value to your Clipper Card as you go, or for added convenience, set up Autoload, which automatically reloads your card whenever your pass expires or your cash value balance falls below $10.
Clipper Cards are accepted by an extensive list of Bay Area transit operators including Santa Rosa CityBus, Sonoma County Transit, Petaluma Transit, SMART, Golden Gate Transit, Napa VINE, Marin Transit, BART, and the San Francisco Bay Ferry. See a full list of operators accepting Clipper. Learn more about the Clipper Card.