The Revenue Division provides billing and collection services for City water and sewer utilities, and is responsible for business tax management, utility taxes, City taxes, and miscellaneous receivables, with total collections of approximately $186 million per year.
Revenue Division Sections
There are four sections in the Revenue Division:
Provides overall direction and planning, oversees the division's budget and contract managements, and provides administrative support for all programs.
Water Billing Operation & Collection
Provides over 52,000 water and sewer customers with account services, monthly billing, annual account audits, leak adjustment program, billing inquiries, customer outreach, daily payment processing, and collects on delinquent water and sewer accounts.
Water Billing Field
Reads over 52,000 water meters each month, processes starts and stops of water service, and provides field service work.
Revenue & Collections
Provides billing and collection of miscellaneous receivables, assessments and franchise fees, and collection of various taxes (Utility User, Transient Occupancy, Real Property Transfer, Property, Sales).