Santa Rosa Paratransit provides curb to curb transportation services within three quarters (¾) of a mile of existing CityBus routes, see on-line MAP. This meets the requirements set forth in the Americans with Disabilities Act. A passenger doesn’t need to have a home address within the Santa Rosa Paratransit area, but Santa Rosa Paratransit can only schedule a pick-up/drop off within the area. If a passenger can navigate their own trip into the paratransit area Santa Rosa Paratransit will consider eligibility.
Santa Rosa’s ADA Paratransit services will operate during the same hours that Santa Rosa CityBus’ fixed route system operates. Starting August 1, 2018 service will operate Monday - Saturday with the first trip picking up starting at 6:00 AM and the last trips departing at 8:00 PM. Sunday service starts at 9:00 AM with the last trips departing at 5:30 PM. Service is provided every day except for the following holidays:
New Year’s Day
Easter Sunday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Riders can reach the operation at (707) 546-1999 to check on an existing ride during all operating hours.