Get Involved, Complaints & Nondiscrimination

Paratransit User Group (PUG)

Paratransit users and the City of Santa Rosa Transit Staff work to facilitate an efficient, safe and comfortable service. Group discusses City of Santa Rosa paratransit and CityBus issues. PUG meetings are open to the public and are held every 2-3 months. To receive PUG meeting agenda’s email [email protected]. For more information, call (707) 543-3335.

Transit Paratransit Coordinating Committee (TPCC)

Managed by the Sonoma County Transportation Authority (SCTA). Serves as the coordinating and advocacy group to address issues relating to transportation services for persons with disabilities, seniors, and others who do not or cannot drive. Meetings are every two months. Agendas and minutes are posted at: or call 707-565-5373 or TTY Relay: 711.