The City Manager is responsible for the overall management and administration of the City of Santa Rosa, based upon the City Charter and the policy direction provided by the City Council.

Organizational Values

We are committed to a creative process which develops mutual respect and pride in ourselves and the community. To this end, we value:

• Providing Quality Service
• Encouraging Accessibility, Open Communication and Participation in Decision Making
• Seeking and Celebrating Diversity
• Developing an Environment of Mutual Trust, Fairness, Sensitivity and Dignity
• Promoting Confidence in the Individual Capabilities and Cooperation Throughout the Organization
• Adapting to the Changing Circumstances of the Community

Basic Principles

• Focus on situation, issue or behavior, not the person
• Maintain the self-confidence and self-esteem of others
• Maintain constructive relationships
• Take the initiative to make things better
• Lead by example
• Think beyond the moment

Community Feedback

The City of Santa Rosa values communication with its residents and is dedicated to providing quality service. Please contact us at 707-543-3010 with your questions, feedback and opinions.
For homeless related questions or concerns, please contact [email protected]. 

Appointing the Manager

The City Manager is appointed by the City Council and is the administrative head of the City government. The duties of the City Manager are specifically outlined in the City Charter.