Ticket Sales and Customer Service Kiosk

All sales of bus passes and tickets, as well as Customer Service, including Lost and Found are conveniently located in the Downtown Transit Mall on Second Street between Santa Rosa Avenue and B Street.  See location map
Online trip planning is available through our Trip Planning page.  

The Service Counter at City Hall Room 6 has been closed.

Counter Hours

Monday - Friday
8:30 am - 12:30 pm, and again from 1:00 pm - 4:30 pm

Telephone Hours

Our customer service team can be reach via telephone at
Monday - Friday
8:30 am - 4:30 pm

Online Ticket Sales

Tickets and passes may also be purchases online through our web store

Other Locations where Tickets may be Purchased

After hours pass sales are available at the following retail locations:
Safeway on Calistoga Road
Safeway on Mendocino Avenue
Safeway on Marlow Road
Safeway on Yulupa Avenue
Safeway on 4th Street
Oliver's Market on Stony Point Road