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Utility Billing/Water Utilities

If you would like to open a new account for water and/or sewer service, please call the Utility Billing Division at 707-543-3150, with hours on Monday to Friday from 8 a.m. to 4 p.m. For new sewer and sanitation hook-ups, call Santa Rosa Water at 707-543-4200, with hours on Monday through Thursday from 7:30 a.m. to 5 p.m. and Friday from 8 a.m. to 4 p.m.


North Bay Corporation, operating as Recology, is the solid waste and recycling contractor for the City of Santa Rosa. Their customer service department can be reached at 800-243-0291, Monday through Friday from 7 a.m. to 6 p.m. and Saturday from 7 a.m. to 3 p.m.

Gas & Electric

Gas and electric services in Santa Rosa are provided by Pacific Gas & Electric. Contact PG&E at 800-468-4743 for more information.