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Water Quality Advisory
Water Quality Restored to Fire-Impacted Fountaingrove Neighborhood
Following targeted repairs to remove the post-fire contamination from the community's water system in Fountaingrove, water quality has been restored, and water quality meets all state and federal standards for safe drinking water.
- NEWS RELEASE
Click here to view the News Release issued on October 11, 2018 about lifting the water quality advisory.
- INFORMATIONAL RESOURCE
Click here to view an informational resource on lifting the advisory.
To restore the water system, the City worked closely with the California Division of Drinking Water and the U.S. Environmental Protection Agency on a water quality sampling plan to confirm the repairs were effective in resolving the contamination. The process included taking a series of recurring water samples from 65 locations, as well as sampling all water service lines after they were replaced. Following the lifting of the water quality advisory extensive samples were taken over a 12 month period (October 2018-October 2019) to ensure water quality continued to meet all safe drinking water standards.
Monitoring Water Quality
Detailed Sampling Plan
Following the lifting of the drinking water advisory, effective October 11, 2018, Santa Rosa Water implemented the following sampling protocol:
- The first two months following lifting of the advisory - sample all 65 hydrants and three sample stations in the advisory area every two weeks.
- Months three through six - sample all 65 hydrants and three sample stations in the advisory area once per month.
- Month six through twelve - sample all 65 hydrants and three sample stations in the advisory area once per quarter.
- One year following the lifting the of the advisory – return to regulatory requirement of quarterly sampling, which will include a sample from two sample stations in the advisory area.
On November 10, 2017, Santa Rosa Water issued a drinking water advisory for 13 homes in the Fountaingrove area. This advisory went into effect after benzene and other contaminants were detected in the drinking water system. The advisory was lifted on October 11, 2018.
Post-fire Water Quality Investigation
Santa Rosa Water's number one priority post-fire was safely restoring water service to the fire damaged portion of the water system in Fountaingrove.
Santa Rosa Water worked with our regulators, the California Division of Drinking Water (DDW) and the U.S. Environmental Protection Agency (EPA), on an intensive investigation and a plan to lift the water quality advisory.
Through our intensive investigation, the data showed the highest levels of contamination were in water services, which deliver water from the water main in the street to your water meter. The City began replacing fire damaged water services in June 2018 as part of a Capital Improvement Project (CIP).
To view details about the project and a map identifying service lines that were replaced, please visit:
- Inside the water quality advisory area - Project ID #2222
- Outside the water quality advisory area - Project ID #2213
In order to left the advisory, Santa Rosa Water completed the following actions:
- Performed targeted replacement to remove contamination
- Sampled all service lines post replacement
- Re-sampled 10% of all service lines
- Conducted weekly sampling of 65 hydrants for 4 weeks
Santa Rosa Water thoroughly performed all actions under the plan and has confirmed that drinking water in the Fountaingrove area, meets drinking water quality standards.
e-Newsletter Updates During the investigation:
- October 11, 2018 - News Release - City of Santa Rosa Restores Water Quality in Fire-Impacted Fountaingrove Neighborhood
- September 13, 2018 - Community Meeting - Plan For Lifting The Water Quality Advisory
- August 27, 2018 - Ongoing Repairs, Testing, and Upcoming Meetings
- August 21, 2018 - Path Towards Restoring Water Quality- Repairs & Upcoming Meetings
- August 10, 2018 - Replacing Water Service Lines Showing Promise
- July 27, 2018 - Construction Update: Water Service Line Replacement
- July 13, 2018 - Construction Update: Water System Repairs
- June 29, 2018 - Construction Update: Water Service Line Replacements
- June 14, 2018 - What's Happening Inside and Outside of the Advisory Area
- June 1, 2018 - Phase 1: Replacing Damaged Service Lines
- May 18, 2018 - Next Steps for Restoring Water Quality
- April 30, 2018 - Reconnecting to Water Service in Fountaingrove Water Quality Advisory Area
- March 23, 2018 - Investigation Results and Special Meeting
- February 23, 2018 - Post-fire Water Quality Investigation
Click here to sign-up to receive updates.
Watch Previous Meeting Videos Online:
| Joint BPU and City Council Meeting Video:
|| Special Meeting of the City Council Video:
| Board of Public Utilities
Historical Post-fire Water Quality Investigation MapThe below map shows historical post-fire drinking water quality investigative sample results.
For water quality questions, please call 707-543-3965 or email [email protected] Our office hours are from 8am to 5pm Monday through Thursday and 8am to 4pm every other Friday.
For information on the rebuilding process, connecting to water and sewer service, and permits, please contact the Resilient City Permit Center at 707-543-4649 or via email at [email protected]
The permit center is located at 100 Santa Rosa Avenue, Room 6, Santa Rosa, 95404 and is open Monday – Friday from 8am to 5pm. You can also visit srcity.org/rebuild for additional information.
Letter for lenders - Water Quality Restored to Fountaingrove Area (PDF), click here to download.