Program Overview

Customers interested in participating in the program are required to attend a financial workshop and a one-on-one financial coaching session provided by the Community Action Partnership (CAP), and local non-profit. At the workshop customers can assess eligibility, learn about water saving tools, and schedule a one-on-one financial coaching session. At the one-on-one financial coaching session, CAP will perform a thorough review of program eligibility. Applicants meeting the program criteria are required to complete a free water-use efficiency home audit. The free water-use efficiency home audit is conducted by a trained City of Santa Rosa water-use efficiency specialist who may provide free water-efficient plumbing devices, help identify costly plumbing leaks, and show you ways to reduce water use.

For more information, visit the CAP Sonoma H20 Page or call 707-535-3395.

Getting Started

Step 1

Attend a free financial workshop provided by the Community Action Partnership (CAP). For more information visit the CAP Sonoma H2O Page or call 707-535-3395

Step 2

Schedule and attend a one-on-one meeting with a CAP financial coach to determine eligibility, complete the Help2Others application, and schedule a free water-use efficiency home audit.

Step 3

Complete a free water-use efficiency home audit performed by Santa Rosa Water staff.

Step 4

Upon completion of these steps Santa Rosa Water will notify you via mail that your application is being processed. Please note that it may take up to two full billing cycles to start receiving the discount.