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Mandatory 20 Percent Reduction in Water Use and Restrictions in Effect
COVID-19 Health Orders in Effect
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H20 Bill Assistance
The water and sewer bill must be in your name.
You must be a full-time resident at the address where the discount will be received.
You must only have one residential water service account with Santa Rosa Water.
You may not be claimed as a dependent on another person's tax return.
You must pay your water and sewer bill by the due date.
Your total combined household gross income must not exceed H2O income guidelines.
You must participate in a free financial capacity workshop and schedule a free one-on-one financial coaching session to be eligible.
You must participate in a free water-use efficiency home audit to be enrolled in the program.
Your water use should not exceed the acceptable range of daily water-use per household occupant as determined by Santa Rosa Water.
You must provide access to all water-using areas/fixtures on the property, including any basement areas, in-law units, and landscaped areas at the time of the water use efficiency audit.
You agree that if a water leak occurs at your residence, you will make timely repairs.
You must notify Santa Rosa Water immediately if your household no longer qualifies for the discount.
You must renew your complete eligibility application every year.
Eligibility & Income Guidelines
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