Bike & Scooter Share

UPDATE: On Monday, 9/19, Bird will will be hosting a ribbon cutting ceremony and press conference to formally announce the launch of the Santa Rosa scooter share program. The event will take place in Courthouse Square in downtown Santa Rosa at 12pm, and will feature guest remarks from Mayor Chris Rogers, and Sonoma County Bicycle Coalition Executive Director Eris Weaver.

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Bike and scooter share make short, car-free trips a breeze!

City Council approved the Scooter Share Pilot Program in December 2021. Following a competitive application process, the City has awarded Bird Rides, Inc. a one-year pilot program permit. Bird flew in the first 100 electric scooters on July 1, 2022, with another 100 delivered by mid-July. Please see the Scooter Share Pilot Program section below for more information about how to access Bird scooters or report issues.

Bike share (operated by Bolt Mobility) is expected to launch in several Sonoma and Marin County cities, including Santa Rosa, sometime in 2022. For more information about the Sonoma-Marin Bike Share Pilot, visit Sonoma County Transportation Authority's website.

Scooter Share Pilot Program

Rider Resources

Report an Issue

To report an issue related to Bird scooters, email [email protected] or call 1-866-205-2440. Please note the scooter location and ID number (five digits, located on the handlebars next to the QR code and toward the bottom of the scooter's "neck" near the footboard).

Share Feedback

To share feedback on the City's Pilot Program, email [email protected]. Please note that this email address should not be used to report any urgent issues related to Bird scooters.

Permit Conditions

The City's Shared Scooter Pilot Program Permit Conditions outline requirements that the operator must meet in order to ensure scooters do not negatively impact safety and accessibility for other users of the public right-of-way or private property owners.

Prospective operators: please note the City's Shared Scooter Pilot Program Permit Application is now closed.

Program Updates

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Staff Contact

Nancy Adams, Transportation Planner: [email protected]

Bicycle Friendly Community Silver-level award

Santa Rosa was recognized as a "Silver" level Bicycle-Friendly Community by the League of American Bicyclists in 2019.