Application Process for Solar Panel Installation by Licensed Contractors Using SolarApp+
Licensed contractors can now use SolarAPP+ and the City of Santa Rosa's Accela Citizen’s Access (ACA) for instantaneous permitting of new residential rooftop solar only (not including Energy Storage Systems). Owner-builders can go here for application options.
What is SolarAPP+
It's an automated online application for instantaneous permitting of new residential rooftop solar installations.
Why use SolarAPP+:
- Obtain a permit without needing a full plan diagram (refer to the Eligibility Checklist)
- Expedites installation with instantaneous permit issuance once you've completed the application process
How to use SolarAPP+ and Accela Citizen’s Access to get a permit
Before applying for an automated solar plan review and solar permit in SolarAPP+, projects must follow certain requirements. At this time, SolarAPP+ is designed to provide a code-compliance check for the majority of residential, roof-mounted, retrofit photovoltaic systems. To see which systems are eligible, please refer to the Eligibility Checklist. Only projects that conform to this list are eligible to use the automated SolarAPP+ portal for instant permitting.
1. Submit for automated review through SolarAPP+
- To start using SolarAPP+, register and submit your design through the SolarAPP+ webpage.
- A processing fee will be charged by SolarAPP+. Download the approved plans.
2. After registering with SolarAPP+, you can apply for a building permit directly:
- Go to the online City of Santa Rosa Permit Center (Citizen Portal).
- Log into your online account; or register for an account, if you do not have one.
- Click on the Building category for Residential Addition/Alteration
- Follow the on-screen prompts to fill out the application, making sure to select that you have approval from SolarAPP+ and enter the SolarAPP+ approval ID number you were issued by SolarAPP+.
- Once you have paid all applicable fees, the system will prompt you to upload the required documentation.
- The permit will be immediately issued after your uploaded documents are verified.
- Approved SolarApp+ documents, the Building Permit, and Inspection Card must be printed and be available on-site for inspection. Inspectors will verify the approved project documents in the field.
3. Schedule an Inspection:
Inspections can be scheduled electronically using one of the three methods below.
- Inspections may be requested through the automated phone system (SELECTRON)
- The City of Santa Rosa Automated Building Inspection Request System (SELECTRON) is an automated system that allows callers to use a phone to schedule and cancel inspections from 6 a.m. to 11:59 p.m. seven days a week.
- The phone number for the automated inspection request VOICE line is (707) 543-3006; respond to the prompts accordingly.
- Please have your permit number and the three-digit code(s) for the inspection(s) being requested prior to calling the inspection request line and following the prompts.
- The deadline for calling the automated inspection request phone line to schedule an inspection for the next day is 2:30 p.m. the day before the inspection is desired. NEXT-DAY INSPECTIONS WILL NOT BE PROVIDED IF THE SCHEDULE IS FULL.
- Inspections may be requested by TEXT at (833) 692-5526; text "menu" or any keyword to the text number above and respond to the prompts accordingly.
- Inspections may be requested online through the website. Approved registration is required to use the website to schedule inspections.
- The link to the website is https://citizen.srcity.org/citizenaccess. An instructional handout is available. The deadline for requesting an inspection through the website is 11:59 p.m. the night before the inspection is desired. NEXT-DAY INSPECTIONS WILL NOT BE PROVIDED IF THE SCHEDULE IS FULL. Inspections may be requested by calling the office at (707) 543-3200, option 1, by 4:30 p.m. the day before the inspection is desired. NEXT-DAY INSPECTIONS WILL NOT BE PROVIDED IF THE SCHEDULE IS FULL. Cancellations may be requested by calling the office.
- What is SolarAPP+?
- How do I make changes to approved SolarAPP+ plans?
- How do I submit a project through SolarAPP+?
- Where is SolarAPP+ available?
- Contractors Guide: Issues & upcoming improvements
- What projects qualify to be submitted in SolarAPP+?
- How much does SolarAPP+ cost an installer to use?
- How do I make changes to approved plans?
- Contractors Guide: Release notes
- What types of systems are not eligible for SolarAPP+ review?
- Is there a limit on system size SolarAPP+ can review?
- How do I register with SolarAPP+?
- Being prepared for Solarapp+ inspection