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  1. Santa Rosa Water crew member doing electrical work on the UV treatment apparatus
  2. Aerial view of Santa Rosa Water team at Laguna Treatment Plant
  3. Aerial photo of Laguna Treatment Plant among green fields
  4. Aerial view of settling tanks at Laguna Treatment Plant
  5. Photo of children and Santa Rosa Water employees next to a creek
  6. Aerial view of water tanks in Santa Rosa neighborhood
  7. Santa Rosa Water crew members at work in the community
  8. Aerial view of water tank
  9. Aerial view of Laguna Treatment Plant
  10. Path next to creek
  1. 1 Santa Rosa Water crew member doing electrical work on the UV treatment apparatus
  2. 2 Aerial view of Santa Rosa Water team at Laguna Treatment Plant
  3. 3 Aerial photo of Laguna Treatment Plant among green fields
  4. 4 Aerial view of settling tanks at Laguna Treatment Plant
  5. 5 Photo of children and Santa Rosa Water employees next to a creek
  6. 6 Aerial view of water tanks in Santa Rosa neighborhood
  7. 7 Santa Rosa Water crew members at work in the community
  8. 8 Aerial view of water tank
  9. 9 Aerial view of Laguna Treatment Plant
  10. 10 Path next to creek
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  1. City Water News

  2. View all news and city updates

  1. FEMA Preliminary Maps_News Flash (1)

    Virtual Community Meeting on FEMA Flood Mapping, Sept. 10 at 6 p.m.

    Join Santa Rosa water, FEMA, and the National Flood Insurance Program for a virtual community meeting addressing FEMA's preliminary flood risk maps for the Santa Rosa Creek Watershed. The meeting will take place on Zoom at 6 p.m. on Sept. 10. Learn More
  2. Creek Week 2025

    Celebrate Creek Week With Santa Rosa Water, Sept. 20 to 26!

    It's here! Join our teams for a nature walk, tours of the storm water system underneath Downtown Santa Rosa, and our biggest creek cleanup of the year, plus more! There will be a range of activities for all ages. Registration for all events is required. Learn More
  3. RRWA and Sonoma Water High School Video Contest

    WATCH: Sonoma County High Schoolers Highlight the Importance of Careers in Water

    The Russian River Watershed Association and Sonoma Water's 2025 High School Video Contest winners put together some sparkling videos highlighting careers in water and aiming to inspire community awareness around local water issues. Read on...
  4. Split image; image of creek on left side and image of creek cleanup crew on right side

    First and Third Saturday Creek Cleanups

    Join our team of Creek Stewards and members of your community on the first and third Saturdays of every month for a creek cleanup on Prince Memorial Greenway! Upcoming dates: Aug. 16; Sept. 6; Sept. 20. Registration required. Learn More
  5. Now Hiring

    Now Hiring

    Now accepting applications for multiple positions in the Water Department. Read on...
  6. 7.29.25 News Flash_Beneath the Surface Workshop

    Regional Groundwater Sustainability Community Meeting & Workshop

    Join regional Groundwater Sustainability Agencies on Aug. 21 for Beneath the Surface: 10 Years of Local Groundwater Basin Stewardship, a community meeting and resource workshop. Learn about the past decade of work to build groundwater sustainability. Additional Info...
  7. EPIC QR Contest

    Enter to Win the E.P.I.C. Campaign "Golden" QR Code Contest

    When you see E.P.I.C. Creek Critter decals in Roseland on Sebastopol Rd., be sure to scan the QR code. One lucky participant who scans the "golden" QR code could win a two-night stay at a Russian River Watershed rental! Contest closes 7/31/25. Additional Info...
  8. Image of garden transformation with logos for Master Gardeners and Santa Rosa Water

    WaterSmart Workshop: Right Plant, Right Place

    Attend our Zoom webinar with Master Gardener Linda King to learn about the central principles for selecting the perfect plants for your dream garden, how to know what to plant where, and how to avoid common pitfalls. Spanish interpretation available. Additional Info...
  9. FEMA Preliminary Maps_News Flash (1)

    FEMA Releases Preliminary Flood Maps for Santa Rosa Creek Watershed

    FEMA’s preliminary maps show new high-risk flood zones, known as Special Flood Hazard Areas (SFHAs). Property owners can check if they’re affected. A 90-day public appeal period is expected in winter 2025-26. A community meeting is scheduled for Sept. 10. Read on...
  10. Creek Protector Adventure Day

    Family Creek Activity: Creek Protector Adventure Day, July 24

    Spend a morning on Santa Rosa Creek with your family on July 24 from 9 a.m. to noon. Learn regional natural history, look for birds and wildlife, create art in nature, and observe conservation projects on the creek. This event is for ages 5+. Additional Info...
  11. Blue graphic with Text "EPIC Photo Contest" with graphics around text of EPIC decals

    Enter E.P.I.C. Photo Scavenger Hunt for a Chance to Win

    The City of Santa Rosa's EPIC Campaign in Roseland has a scavenger hunt for you! Take photos of EPIC decals, post them on social media, and be entered to win a Rail Bike Tour or Kayak Tour. Contest runs through 7/9/25. Additional Info...
  12. NF_LLano Trunk Sewer Replacement Project

    Phase One of Llano Trunk Sewer Rehabilitation Begins

    Phase One of a four-phase effort to rehabilitate and extend the life of the Llano Trunk—the City’s most critical water reuse pipeline—is underway, using trenchless cured-in-place pipe (CIPP) technology to minimize surface impacts. Read on...
  13. Map of Location of Martha Water Test Well and Aquifer Storage and Recovery Pilot Test

    Martha Way Well Aquifer Storage and Recovery Pilot Test

    The Santa Rosa Plain Groundwater Sustainability Agency, in partnership with Santa Rosa Water, is conducting a pilot test to evaluate the feasibility of aquifer storage and recovery. Additional Info...
  14. Picture of lake with overlaid text "2024 Water Quality Report"

    View Santa Rosa's 2024 Annual Water Quality Report Online

    Santa Rosa Water tests your drinking water 200 times before it reaches your tap to make sure it meets EPA standards. View Santa Rosa's 2024 Water Quality Report, reported in May 2025, to learn more about what’s in your water. Additional Info...
  15. 2025_WS Expo

    Attend the WaterSmart Expo on June 25

    Come down to Old Courthouse Square on June 25 for the WaterSmart Expo, 5 to 8:30 p.m. during the Wednesday Night Market. Get free water-saving devices, learn about WaterSmart landscaping and rebates, and discover hands-on water-saving tips for your home. Additional Info...
  16. 2025_Whitewater Rodeo

    Join Us for the 2025 Whitewater Rodeo on June 7!

    Join our Creek Stewardship team on Prince Memorial Greenway for the 2025 Whitewater Rodeo! Build a toy boat and race it down the shallow rapids to get plenty of laughs and prizes. This event is for ages 5 and up. Registration required. Learn More & Register
  17. WUE Awards 2025

    Congratulations to the 2025 Water-Use Efficiency Award Winners!

    This year’s Water-Use Efficiency Award winners were honored at the May 13 City Council meeting for their commitment to reducing water usage through landscaping and high-efficiency water fixtures, and we appreciate their thoughtful actions and hard work! Read on...
  18. City Works 2025

    Celebrate Public Works Week at the SR City Works Festival on May 21

    This free, family-friendly event is your all-access pass to explore Santa Rosa’s public works — from water systems to road repair, and everything in between. Climb aboard construction equipment, participate in a scavenger hunt, and more! Additional Info...
  19. Left side: picture of people picking up trash. Right side: picture of booth at Earth Day festival.

    The City of Santa Rosa Thanks You for a Wonderful Earth Day!

    From community cleanups to the City’s annual Earth Day festival, the Santa Rosa community showed up to connect with neighbors, protect our environment, and celebrate the Earth. Read on...
  20. People in native garden with low-water-use plants

    Join Us For the 2025 Eco-Friendly Garden Tour!

    Explore beautiful, low-water-use gardens and learn best practices for creating sustainable landscapes by visiting gardens throughout Sonoma and Marin Counties on a self-guided tour. Registration required. Additional Info...
  21. Big Belly Trash Cans_News FlashV1

    EPIC Art on Big Belly Bins in Roseland

    As part of the EPIC campaign, eight new trash bins have been added along Sebastopol Road. Four feature local artwork on self-compacting Big Belly bins, and they really pop! Read on...
  22. News Flash

    Come Out for Santa Rosa's Earth Day at Courthouse Square Festival on April 26

    Join us for our Earth Day Festival on Saturday, April 26, from noon to 4 p.m. at Old Courthouse Square in Downtown Santa Rosa. Expect fun activities, live performing arts, great food, and inspiring exhibits that raise environmental awareness. Additional Info...
  23. EPIC News Flash

    EPIC Trash Pilot Program Launching with Earth Day Community Cleanup in Roseland

    The City of Santa Rosa is launching the new EPIC Outreach Campaign, aimed at reducing trash in our streets and storm drains that flow directly into local creeks. The campaign launches with a community cleanup in Roseland on Earth Day, April 22. Read on...
  24. Split image; left half shows water tank on hill, right half shows SRW worker doing maintenance

    April 1, 2025: Public Hearing on Proposed 5-Year Water and Wastewater Rate Increases

    Santa Rosa Water is proposing annual water and wastewater rate increases from 2025 to 2029 to ensure a safe and reliable water future. A public hearing will take place on April 1 at the Santa Rosa City Council to discuss proposed rate increases. Learn More...
  25. NF_Los Alamos Trunk

    Los Alamos Trunk Project: Reinforcing the City’s Essential Infrastructure

    Spanning over 5,300 feet across multiple streets, the Los Alamos Trunk Sewer Replacement project represents a significant step forward in strengthening the city’s wastewater infrastructure. Read on...
  26. Image of water-efficient toilet and bathroom fixtures

    Free Water-Efficient Toilets and Fixtures

    Santa Rosa Water customers may be eligible to receive free water-efficient toilets and bathroom fixtures, installed by a qualified professional at no cost to you. Fill out the prequalification form to see if you qualify. Apply Today...
  27. Blue background with graphics of toilet and dye tabs and text reading "Dye Tab Challenge"

    Take the Dye Tab Challenge

    Toilet leaks can waste hundreds of gallons of water per day. Request free dye tabs from Santa Rosa to check your toilet for leaks, then share your results and be entered to win a $25 gift card! Learn More
  28. Volunteers at MLK Park in Santa Rosa

    Community Unites in Service for Martin Luther King Jr. Day

    Hundreds of volunteers turned out for a day of service in Santa Rosa on Monday to honor the legacy of Dr. Martin Luther King Jr. Read on...
  29. WaterRecsNF (1)

    It's Time to Turn Off Your Irrigation

    With rainy season underway, many of your plants are likely in their slow-growth or dormant stage. Make sure to turn off all irrigation systems to save money and water. Additional Info...
  30. Holiday Safety NF

    Thanksgiving Cooking Safety and Grease Disposal with SRFD and SRW

    As we prepare for a fun and safe Thanksgiving holiday, the Santa Rosa Fire Department and Santa Rosa Water have some friendly kitchen reminders to ensure your holiday goes smoothly. Read on...
  31. News Flash_CM Project Update

    City Manager’s Project Update: Hardening Water Infrastructure Against Natural Disasters

    The Generator Upgrade Project, a multiyear effort to bolster the reliability and resiliency of our water and sewer pump stations during emergencies, is well underway and on track for completion in June 2025. Read on...
  32. Logo for North Bay Zero Waste Week

    North Bay Zero Waste Week Activities and Events

    North Bay Zero Waste Week is a great opportunity to attend public education events and activities focused on reducing, reusing, recycling, repurposing, composting, and mindful use and consumption. Read on...
  33. Picture of creek with Santa Rosa Water logo and text reading "Santa Rosa Water Thanks You!"

    Santa Rosa Water Thanks You for Your Incredible Support and Creek Stewardship During Creek Week 2024

    The Santa Rosa Water team extends a big thank you to all the members of the community who came out to our 2024 Creek Week events and encourages everyone to continue to keep creek stewardship front of mind beyond the yearly festivities. Read on...
  34. Picture of Santa Rosa Water technician standing in front of work truck

    Santa Rosa Water to Celebrate Team for California Water Professionals Appreciation Week, Oct. 5-13

    Santa Rosa Water is proud to take a moment and highlight the essential role of our team of water professionals and local public water agencies in providing water and wastewater services. Read on...
  35. Picture of Flannery Banks with her 2024 Award

    City's Flannery Banks Earns Staff of the Year Award from the American Public Works Association

    The American Public Works Association of Northern California has awarded Santa Rosa Storm Water & Creeks Assistant Engineer Flannery Banks Staff of the Year – Water Resources. This title is awarded to those who exemplify best practices in public works. Read on...
  36. Image of map of Carissa Ave. with superimposed text "Water Main Break | Boil Water Notice"

    CANCELLATION: Boil Water Notice for Water Main Break on Carissa Ave. Off Summerfield Rd.

    On 8/11/24 a Cancellation of the Boil Water Notice was issued for the affected areas as a result of a water main break on the morning of 08/09/24 on Carissa Ave. off Summerfield Rd. resulting in a boil water noticing. Read on...
  37. Split image; left half shows kids standing by creek, right shows laminated animal track ID sheet

    Join Us July 25 from 9 a.m. to Noon for Our Streamside Creek Protector Adventure Day!

    Bring your kids ages 5 and up to Santa Rosa Creek to learn how to be a Creek Protector! You’ll explore the wonders of the plant world, create some nature art, do a scavenger hunt, and much more while exploring restored habitat along the creek. Register Today!
  38. Blue background with "July Smart Irrigation Month" written in darker blue

    July Is Smart Irrigation Month! Check Out Tips and Resources for Maintaining a WaterSmart Yard

    Check out irrigation schedules for summer, landscaping tips, watering recommendations, and rebates and incentives that can help save water and money. Learn More!
  39. NF_Sandbag Station

    City's Sandbag Station is Free to Residents

    Sandbag materials are available in the City Yard free to residents during significant rain events. Read on...
/CivicAlerts.aspx
  1. Things to do

September 2025

S M T W T F S
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21 22 23 24 25 26 27
28 29 30 1 2 3 4
  1. Thu, Sep 18

    Board of Public Utilities
  2. Sat, Sep 20

    Creek Week 2025: Creek to Coast Cleanup Day
  3. Sun, Sep 21

    Creek Week 2025: Guided Nature Walk
  4. Tue, Sep 23

    Creek Week 2025: Downtown Underground Tour
View Full Calendar
/Calendar.aspx
  1. To Do_Toilets

    Get Free Water-Efficient Toilets and Water-Saving Devices

    Santa Rosa Water customers: fill out the prequalification form to see if you qualify. Apply Today...
  2. Image of plant with purple flowers in a black plastic pot with &#34WaterSmart Plant&#34 label

    Refresh Your Garden With the WaterSmart Plant Picker

    Fall is the time for planting! Check out the WaterSmart Plant Picker, and other tips and tricks, to refresh your yard this upcoming season. Learn More
/CivicAlerts.aspx
  1. Most requested services

Water Billing and Payments

  1. Log In to Your Account
  2. Register to Access Your Account Online / E-Bills
  3. Make a One-Time Web Payment
  4. Back Page of the Utility Statement (PDF)
  5. Other Payment Options (PDF)
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Rate Information

  1. Current Rate Sheet (PDF)
  2. Dedicated Irrigation Rate Explanation (PDF)
  3. Water Rate Ordinance No. 4056 (PDF)
  4. Wastewater Rate Resolution No. 28804 (PDF)
  5. Explanation of Wastewater (Sewer) Charges
  6. City-Wide Average Usage (PDF)
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Water Engineering Resources

  1. Resources
  2. Demand Fees
  3. Water Meters
  4. Engineering Development Services
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