Family Support Center: A 138-bed emergency shelter operated by Catholic Charities for families experiencing homelessness. The center provides food, clothing, children’s activities, medical and dental care, and client-focused family action plans and services to overcome homelessness. 

Samuel L. Jones Hall Homeless Shelter: A City-owned facility operated by Catholic Charities since it opened in 2005. This housing-focused emergency shelter provides up to 213 year-round beds for single adults experiencing homelessness. Samuel L. Jones Hall Shelter Annex, constructed in 2021 to restore shelter bed capacity that was lost due to COVID-19 social-distancing requirements, provides up to 60 beds and is operated in conjunction with the main shelter facility. These 60 beds are part of the total 213 year-round beds provided on-site.

Homeless Services Center: Operated by Catholic Charities, this is a multi-service day center in downtown Santa Rosa for persons experiencing homelessness in Sonoma County. The Center provides showers, telephone, mail service, referrals and shelter intake services. Homeless Outreach Services Team (HOST) operations are based at this facility as well.  As of September 2021, Homeless Services Center operations have been temporarily relocated to 610 Wilson Street.

The Living Room: A daytime drop-in center for women and their children experiencing homelessness. The City of Santa Rosa provides funding for comprehensive case management and access to services.

Homeless Encampment Assistance Pilot Program: A multi-disciplinary team focused on a compassionate approach to address the health, safety and shelter needs of persons living in encampments and to ease the impacts to surrounding communities.

Homeless Services Outreach Team (HOST): Operated by Catholic Charities and funded by the City, HOST is a street outreach team working to engage persons experiencing homelessness into services and housing in collaboration with the Police Department’s Downtown Enforcement Team (DET) and other service providers and community partners. For referrals call (707) 978-8329 or HOST@srcharities.org

HCA Family Fund: Operated by Community Action Partnership to assist individuals who are homeless or at risk of becoming homeless with rental assistance combined with financial coaching, to empower the participants for future housing stability.

Housing First Fund: Authorized by City Council in 2018 to further efforts by the Homeless Outreach Services Team to assist persons experiencing homelessness to obtain housing. The funding goes towards landlord incentives, risk mitigation, tenant assistance and housing assistance such as security deposits and rental payments.

Community Homeless Assistance Program (CHAP): Allows property owners to use commercial properties or properties/facilities that meet the zoning code definition for “Meeting Facility, Public or Private”, for safe parking, safe camping, the placement and maintenance of portable toilets and access to existing bathroom facilities, provision of temporary overnight shelter, and storage for personal belongings. Read the CHAP Guidelines or email homeless@srcity.org for more information.

Safe Parking Pilot Program: Opened March 7, 2022 and authorized for two years of funding, the program provides up to 50 parking spaces for community members who are experiencing homelessness as a place to safely park their vehicle or RV with access to basic services and wrap-around services to help end participants' homelessness.

Safe Social Distancing Program: Operated May to November 2020, this program was established as a temporary measure during the COVID-19 pandemic. Tents and services were provided to allow vulnerable unsheltered individuals a safer alternative to living in encampments. The program closed prior to onset of winter weather conditions in 2020.

Warming Center: Opened at the direction of the City Manager in response to extreme cold weather conditions under the City's Extreme Weather Warming Center Policy. When activated, the community will be notified of the location and hours of operation, including outreach to individuals who may need assistance to stay warm. The Warming Center is a drop-in place to warm up and charge devices; it is not a shelter and no cots for sleeping are provided. Referrals are provided to those who seek indoor emergency shelter.