Records Bureau


The goal of the Santa Rosa Police Department's Records Bureau is to provide quality customer service to the:
  • Citizens of Santa Rosa
  • Department Personnel
  • Many Other Agencies Requiring Information and Assistance
Records Bureau


The Records Bureau, comprised of Police Technicians and three Records Supervisors, is open from 9:00am to 5:30pm, Monday thru Saturday, and closed on Sunday. The Bureau is part of the Technical Services Division and is overseen by the Technical Services Division Manager. The staff in the Records Bureau assist the public by:
  • Answering the Business Phone Lines
  • Fee Schedule
  • Making Referrals to Other Department Personnel and Agencies
  • Property and Evidence
  • Researching Requests for Report Copies and Statistical Information
  • Signing Off Mechanical Violation Citations
  • Taking Crime and Incident Reports


When the staff is not responding to customer service requests, they can be found:
  • Entering Data Into Local, County, State and National Computer Databases
  • Issuing Alarm Permits and Tracking False Alarm Responses
  • Maintaining the Property and Evidence Taken Into the Department's Storage System
  • Maintaining the Security and Accuracy of the Department's Records Management System
  • Providing Liaison Duties With the Local Court System

Police Technician

View a detailed job description of a Police Technician.