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Posted on: November 10, 2022

The City of Santa Rosa is Transitioning from Nixle to CivicReady for Public Safety Alerts and News

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As of Dec. 16, 2022, the Santa Rosa Police Department and Santa Rosa Fire Department will no longer be using Nixle for public safety alerts, press releases, and information notifications. All Santa Rosa Nixle subscribers will have to register with CivicReady at SRCity.org/CivicReady to continue receiving public safety alerts and information notifications from the City of Santa Rosa.

The CivicReady mass notification system is a free, opt-in communication service to keep the community informed of critical Santa Rosa incidents and essential news. The City will use CivicReady to issue Public Safety Alerts and Public Safety News, as outlined below:

  • Public Safety Alerts - Examples of Public Safety Alerts include evacuation notifications, imminent or active threats, at-risk missing persons, severe weather events (like Red Flag Warnings, etc.), and other incidents that require rapid response and communication.
  • Public Safety News – Examples of Public Safety News include incident press releases and community events, or meetings hosted by police or fire departments. 

Upon registering for CivicReady, simply provide your address and preferred methods of contact. Adding your address will allow geographic targeting, so you do not receive notifications unless they pertain to your geographical area. All users will have the ability to customize their notification preferences when signing up. Alerts are sent via text, email, and/or phone call to help ensure you don’t miss essential communication relevant to you.

“The City of Santa Rosa takes a proactive approach to public safety communications, constantly evaluating existing tools and processes to see what more can be done to keep residents informed and safe,” explains Santa Rosa Fire Chief Scott Westrope. “With CivicReady Santa Rosa will be able to deliver both routine news and public safety alert communications more efficiently and quickly during weather-related emergencies, large-scale fires or other events, offering accurate and official unfolding information.”

The City will begin issuing Public Safety News and Alerts via CivicReady next week as Nixle is gradually transitioned out. Visit SRCity.org/CivicReady to complete your CivicReady registration today. 

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