News Flash Home
The original item was published from 9/18/2019 1:45:41 PM to 9/18/2019 1:53:04 PM.

News Flash

Santa Rosa Water

Posted on: September 18, 2019

[ARCHIVED] Are you prepared for a power outage?

News Flash Image

In the event of a power outage or a PG&E public safety power shutdown, the City of Santa Rosa's public water and sewer system is supported by back-up generators and diesel pumps. During a power outage Santa Rosa Water is prepared to maintain water supply, wastewater collection, and treatment to all of our customers.  

Residents with private wells, private water pumps, and private sewer grinder/booster pumps need to be prepared in the event of a power outage. Know how your water and sewer system operates and have a back-up plan during an outage.

For information about preparing for out emergency, please visit srcity.org/emergency to learn more about power outages and knowing your emergency alerts

RESIDENTS WITH PRIVATE WELLS, WATER BOOSTER PUMPS, AND SEWER GRINDER/BOOSTER PUMPS 

Water Distribution  

In the event of a power outage, the City’s public water and sewer system is supported by back-up generators and diesel pumps. During a power outage Santa Rosa Water is prepared to maintain water supply to the meter at all homes and businesses. Residents that receive water from the public water system but require a private booster pump to deliver water from the public system to their property, may be affected by an outage.

The private portion of your water system, on the property side of your meter, is where a private booster system may be installed. A private water booster system is designed to increase water pressure in homes and businesses in areas where the property is at a higher elevation than the water meter or additional pressure in needed for the residential fire suppression system.  

Sewer Collection System 

Residents with private sewer pumps need to be prepared to provide back-up power for the private portion of their sewer system during an extended outage. If your private system is not operating, due to an outage, your sewer system will not convey sewage to the public sewer collection system. If your home or business has a private sewer pump it’s important to know and plan for back-up power to avoid a sewer overflow on your property.

Private (Domestic) Wells 

Private wells are not operated or maintained by Santa Rosa Water. Any Santa Rosa resident that relies on a private well, as their only source of water supply, will need to develop a plan to supply their water system with back-up power.

Planning for back-up generation 

It is important for all customers to independently plan for an emergency and take steps to prepare for extended outages due to extreme weather or natural disasters, such as securing backup power generation. Customers can find more information about backup generators, how to purchase them, and how to operate them safely at pge.com/backupgeneration.

RECYCLED WATER CUSTOMERS 

If PG&E initiates a PSPS that affects your property, be prepared that the irrigation booster station serving your property will likely not have power and may affect your ability to irrigate with recycled water. Once power is restored the City’s irrigation team will work quickly to perform required inspections/maintenance of the system and return recycled water service to customers. To learn more about PSPS, please visit pge.com/psps.

WATER CONSERVATION 

Conserving water during a power outage reduces the demand on the City’s backup power generators that help move water around the city for essential needs, such as drinking water and water for firefighting.

In the event of an outage that lasts 24 hours or longer, Santa Rosa Water requests residents conserve water indoors and outdoors, this includes using water efficiently, eliminating outdoor watering, and remembering to turn off irrigation systems.  

By conserving water, it will allow the City’s water distribution system, which relies on electrical power, to move water throughout the City for essential needs.  To learn more about ways to save water, please visit srcity.org/watersmart


Additional Info...
Facebook Twitter Email

Other News in Santa Rosa Water

Drought Update Jan

Water Supply Update - Jan. 11, 2023

Posted on: January 11, 2023
Toilet Rebate

NEW Toilet Replacement Rebate Available

Posted on: January 11, 2023
News Flash_Drought Update

Water Supply Update - Dec. 7, 2022

Posted on: December 7, 2022
News Flash_Turn Off Irrigation

It’s Time to TURN OFF Your Irrigation

Posted on: November 1, 2022
News Flash_Call for Gardens

Call for WaterSmart Gardens!

Posted on: September 26, 2022
News Flash_Storm Water Team Spotlight

Team Spotlight: Storm Water and Creeks

Posted on: September 22, 2022
News Flash_Drought

Water Supply Update - September 22, 2022

Posted on: September 22, 2022
News Flash_Creek Critter_River Otter

Creek Critter: River Otter

Posted on: September 21, 2022
Ribbon Cutting_News Flash

Lower Colgan Creek Restoration Project

Posted on: August 24, 2022
News Flash_WaterSmart Businesses

Drought Resources For Businesses

Posted on: August 23, 2022
News Flash_Aug Water Supply

Water Supply Update - August 18, 2022

Posted on: August 18, 2022
News Flash_Free Device

Free WaterSmart Devices

Posted on: August 12, 2022
News Flash_Tree Care

Help Your Trees Survive Drought

Posted on: August 10, 2022
News Flash_Plant Picker

WaterSmart Plant Picker

Posted on: August 3, 2022
News Flash_Summer Popup

Saving Water Summer Pop Ups

Posted on: July 7, 2022
News Flash_Irrigation

Schedule an Irrigation Checkup

Posted on: July 21, 2022
News Flash_Drought Update

Water Supply Update - July 14, 2022

Posted on: July 14, 2022
News Flash_Smart Irrigation

July is Smart Irrigation Month

Posted on: June 29, 2022
WaterSmart Check-up

Schedule a WaterSmart Check-up!

Posted on: June 1, 2022
News Flash_Drought

Top 10 Water-Saving Tips

Posted on: June 1, 2022
Cash for Grass

Cash for Grass Rebate

Posted on: May 23, 2022
Water-Use Efficiency Awards

Water-Use Efficiency Award Winners

Posted on: May 12, 2022
News Flash_ WaterSmart Audit

Free WaterSmart Devices

Posted on: March 17, 2022
300x189_SANTA ROSA DROUGHT RESPONSE ENG_JULY-JAN

Water Supply Update - February 17, 2022

Posted on: February 17, 2022
300x189 _SANTA ROSA DROUGHT RESPONSE ENG _JULYFEB

Water Supply Update - March 17, 2022

Posted on: March 17, 2022