--Counter Hours--
M / T / Th: 8 a.m. – 4:30 p.m. (No new permit applications are accepted after 3:30 p.m.)
W: 10:30 a.m. – 4:30 p.m. (No new permit applications are accepted after 3:30 p.m.)
F: 8 a.m. to noon (No new permit applications are accepted after 11 a.m.)

Phone hours:
Monday - Friday: 7:30 a.m. – Noon; 1 p.m. – 4:30 p.m.

An in-person appointment is required to meet with staff. Examples of appointment based services: Permitting, project/parcel questions and/or discussion and technical project/property related business. Schedule an appointment.

Walk-in services (no appointment) are limited. Examples of walk-in service includes: Scheduling a future appointment, making a public records request, pre-arranged drop off or pick up of documents, drop off of payment

Office hours:
In-Person Appointment Hours (schedule an appointment):
Monday - Friday: 8 a.m. - Noon

Walk-in Limited Services Hours:
Monday - Thursday: 8 a.m. - 4:30 p.m.
Friday: 8 a.m. - Noon 

Hours are with exception to the Observed City Holiday Schedule.

100 Santa Rosa Ave, Room 3

Santa Rosa, CA 95404

Phone: 707-543-4611