Keep in mind that simply being homeless is not a crime and people experiencing homelessness have the same rights as everyone to be in public spaces. Some behaviors associated with homelessness may be unpleasant but are not illegal, while others may be illegal but difficult for police to enforce depending on the severity of the crime.
Law enforcement response to homeless-related calls for service is not always the most effective or appropriate intervention, which is why the Santa Rosa Police Department, in collaboration with community partners, developed the inResponse Mental Health Support Team, a multi-disciplinary mobile crisis intervention service that is integrated into the City’s public safety system. If you witness someone experiencing a mental health crisis in Santa Rosa, contact the inResponse Mental Health Support Team at 707-575-HELP (4357) for emergency/immediate response.
To report an encampment on public property, email [email protected], submit the issue online, or call 707-543-3311.
To report an encampment on private property, email [email protected], submit a complaint, or call 707-543-3198.
If you witness or know of illegal activity occurring, it should be reported to the Santa Rosa Police Department’s 24/7 non-emergency line at 707-528-5222. For urgent matters call 911. Calls for service will be prioritized based on urgency and available resources.