What is required of my emergency contacts if my alarm goes off?
Some alarm users have local neighbors or family whom they give a key to their house and their alarm codes. This enables them to turn off the alarm in the case of a malfunction. It also allows them to open the house for the patrol officer responding to the alarm, so the interior may be checked for a possible burglary. This is very helpful to the officer. The contact might also be able to board up a broken window or secure a door in the case of an attempted burglary.

Other alarm users feel uncomfortable giving a key and alarm code to anyone. In this case they may list a neighbor who might be willing to respond to speak to the officer who arrives to check the house. They may also decide not to list anyone. It is up to the individual alarm user.

Show All Answers

1. How do I fill out the application?
2. What is required of my emergency contacts if my alarm goes off?
3. What type of fees might be required?
4. What does it mean that an extra fee is charged for each and every false alarm after the first one received by the City in any twelve month period?
5. How does the officer designate an alarm as false?