What is the cancellation and refund policy?

A cancellation must be made at least 7 days prior to party date to receive a full refund. There is a 25% fee for cancellations made fewer than 7 days in advance of party date and there will be no refund granted for cancellations made within 3 business days of party date. All cancellations must be made in person or by phone.

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1. What is the schedule of a typical party?
2. Who are the staff?
3. How do I get my deposit back?
4. Are the parties safe?
5. What should participants wear?
6. Can we bring ice cream or ice cream cakes?
7. Can we bring hot food?
8. What should we tell guests?
9. Do parents stay or go?
10. What is the cancellation and refund policy?