What is an operator in good standing versus a new operator?

An operator in good standing will have registered to pay the City’s Transient Occupancy Tax (TOT) and Santa Rosa Tourism Business Improvement Area (BIA) assessments for each short-term rental on or before October 7, 2021, OR an operator in good standing will have registered to pay the City’s TOT and BIA for each short-term rental between October 7 and October 27 and provided with their Short-Term Rental Permit Application, proof of prior short-term rental activity during 2021.

Short-term rental operators in good standing must submit a Short-Term Rental Permit Application prior to December 3, 2021 to retain operator in good standing status. Operators in good standing may continue to rent, advertise, or offer a short-term rental at the address listed on the Short-Term Rental Permit Application while awaiting city approvals and when operating in compliance with all other ordinance requirements.

New short-term rental operators are any operators who do not fit the definition of an operator in good standing. New operators may apply for a new Short-Term Rental Permit starting Dec. 4, 2021 , and must obtain city approvals prior to renting, offering, or advertising a short-term rental.

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1. When does the Ordinance go into effect?
2. What is a short-term rental?
3. What is the difference between a hosted and a non-hosted short-term rental?
4. How do I decide if I am a hosted or non-hosted short-term rental?
5. What is an operator in good standing versus a new operator?
6. What registrations or permits are required for a short-term rental to operate in compliance with the Ordinance?
7. Do I need to obtain a Business Tax Certificate?
8. What requirements must a short-term-rental operator follow to be in compliance?
9. Where can a short-term rental operate in the City?