What requirements must a short-term-rental operator follow to be in compliance?

Compliance with the ordinance requires short-term rental owners to:

  • Obtain a Short-Term Rental Permit
  • Register for TOT and BIA assessments
  • Follow and adhere to applicable local, state, and federal codes and laws;
  • Limit short-term renters to two people per bedroom not to exceed 10 people, including children over 3 years old;
  • Limit daytime guests to no more than half the number of guests staying overnight (short-term renters) at any one time during the hours of 8 a.m. to 9 p.m. (i.e. 8 short-term renters limits the rental property to 12 people maximum during the daytime hours);
  • Maintain quiet hours from 9 p.m. to 8 a.m.;
  • Adhere to parking requirements;
  • Prohibit the use of amplified sound onsite;
  • Prohibit the use of the property as an event space (wedding, corporate events, etc.);
  • Adhere to use requirements for firepits, outdoor fireplaces, and barbeques/grills;
  • Install a landline telephone or VoIP line with a battery back-up that receives the most current, local “reverse 911” program;
  • Disclose to guests any recording devices (cameras, microphones, etc.) that have been placed on the property;
  • Post emergency evacuation materials provided by the City of Santa Rosa onsite for all guests;
  • Adhere to advertising and listing requirements; and
  • Ensure the property remains available for inspection by City staff upon request at any time.

Violations of the Ordinance will result in a $500 fine for a first offense. If additional violations are received within one year, the fine increases to $1000 for a second offense and $2,000 for a third offense plus revocation of the Short-Term Rental Permit.

Show All Answers

1. When does the Ordinance go into effect?
2. What is a short-term rental?
3. What is the difference between a hosted and a non-hosted short-term rental?
4. How do I decide if I am a hosted or non-hosted short-term rental?
5. What is an operator in good standing versus a new operator?
6. What registrations or permits are required for a short-term rental to operate in compliance with the Ordinance?
7. Do I need to obtain a Business Tax Certificate?
8. What requirements must a short-term-rental operator follow to be in compliance?
9. Where can a short-term rental operate in the City?