Why is two the maximum number of toilets available for residential sites?

There is a limit to the number of toilets replaced per site so that Santa Rosa Water can achieve maximum water savings at the most houses in our service area.

In addition to this free toilet program, Santa Rosa Water offers a separate toilet rebate for up to $75 per toilet, if you want to replace additional toilets beyond the two you receive through this program. Visit www.srcity.org/rebates for more information about this program. A pre-qualification is required prior to any work being started.

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1. How does the program work?
2. What are the toilet options available to me?
3. Do these replacement toilets work well?
4. What are the benefits to replacing my toilets with these new toilets?
5. Why is two the maximum number of toilets available for residential sites?
6. If my floor is damaged such as with dry rot, can I still participate?
7. What is “drain line carry” and what does this mean for my house?
8. Will the City repair or maintain the toilet after it’s installed?
9. Is there a warranty?