What is “drain line carry” and what does this mean for my house?

“Drain line carry” is the ability of your sewer pipe to carry the wastewater from your house to the mainline sewer pipe in the street. In homes that are older, or have known sewer issues, replacing a toilet with a lower flow toilet can mean that the flow in the drain line is reduced, possibly causing problems with sewer backups.

This is a rare issue, but you should be aware of any sewer line issues before you elect to participate in this free toilet program.

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1. How does the program work?
2. What are the toilet options available to me?
3. Do these replacement toilets work well?
4. What are the benefits to replacing my toilets with these new toilets?
5. Why is two the maximum number of toilets available for residential sites?
6. If my floor is damaged such as with dry rot, can I still participate?
7. What is “drain line carry” and what does this mean for my house?
8. Will the City repair or maintain the toilet after it’s installed?
9. Is there a warranty?