If the WDO Policy applies to my project, how do I comply? (Applicability and Compliance)
  • First, applicants will need to complete and submit a WDO Application. Completed WDO Applications should be emailed to Water Engineering at [email protected].  
  • Applicants have two methods for compliance: WDO Fees or an Applicant proposed (and City approved) alternative compliance method. The WDO Application provides instructions for both methods. Alternative compliance methods are subject to review and approval. 
  • After processing the WDO Application, staff will email a WDO Agreement that must be signed and notarized by the property owner (or agent of record). It may also need to be recorded against the property.
  • The WDO Fee (or completion of an approved alternative compliance method) will be due when the applicant is seeking final inspection or occupancy of any type – but only if the City of Santa Rosa is in a declared water shortage emergency that requires existing to customers to adhere to site-specific water allocations (water “rationing”) at that time
  • Under the 2020 Water Shortage Contingency Plan, water rationing and WDO requirements occur in shortage Stages 5-8. The 2020 Water Shortage Contingency Plan is available on the Water Supply Planning webpage here.
  • If Santa Rosa is NOT in a declared water shortage emergency that requires water allocations for existing customers at that time, then the water demand offsets will not be needed, and the applicant will not be required to pay the WDO Fee nor complete an approved alternative compliance method (whichever is applicable). 

Show All Answers

1. Does the Water Demand Offset (WDO) Policy apply to my project? (Applicability and Compliance)
2. If the WDO Policy applies to my project, how do I comply? (Applicability and Compliance)
3. Where do I find the WDO Application? (Applications and Agreements)
4. When and where do I submit my WDO Application? (Applications and Agreements)
5. What if my project site has a water service with water connection credits? Do the Water Demand Offset requirements still apply to my project? (Applications and Agreements)
6. Are processing fees required for the WDO Application? (Applications and Agreements)
7. How do I obtain a WDO Agreement? (Applications and Agreements)
8. What if I disagree with the final requirements in the Agreement? (Applications and Agreements)
9. How much will I have to pay in WDO Fees? (WDO Fees)
10. When do I have to pay the WDO Fees or complete my City approved alternative compliance method for achieving offsets? (WDO Fees)
11. How will WDO Fees be used to achieve water demand offsets? (WDO Fees)
12. Is there an opportunity to reduce WDO Fees once they are included in the WDO Agreement? (WDO Fees)
13. Can I propose an alternative compliance method to achieving water demand offsets, instead of paying a WDO Fee? (Alternative Compliance)
14. What is required for an alternative project? (Alternative Compliance)
15. When do I have to complete the alternative compliance project? (Alternative Compliance)
16. How much will I have to pay for this alternative compliance method instead of paying the WDO Fees? (Alternative Compliance)
17. What has the City done to plan for the long-range water needs of our community? (Background and Additional Information)
18. What has the City done to prepare for water shortages? (Background and Additional Information)
19. How many water shortage stages does the Santa Rosa have? (Background and Additional Information)
20. How does the City respond to water shortage Stages 1-4 (10% to 25% shortage)? (Background and Additional Information)
21. How does the City respond to severe water shortage Stages 5-8 (30% or greater)? (Background and Additional Information)