What if I disagree with the final requirements in the Agreement? (Applications and Agreements)
  • There may be instances in which an applicant does not agree with staff’s final decision about the WDO Fee or requirements for the applicant’s proposed alternative compliance method for achieving water demand offsets. The City has an appellate process for those situations. 
  • If an applicant wishes to protest staff’s final decision, the applicant must submit a written protest to the Board of Public Utilities within fifteen (15) days of notice of the final staff decision via email to [email protected]. The Board of Public Utilities will review the appeal at a scheduled hearing and provide its decision.
  • If an applicant wishes to appeal the decision of the Board of Public Utilities, the Applicant must submit a written appeal to the City Council within ninety (90) days of the final decision of the Board of Public Utilities via email at [email protected]. The City Council will review the appeal at a scheduled hearing and provide its decision.
  • After exhausting these appellate processes, the applicant may file a judicial action to review, set aside, or void the imposition of the fee pursuant to the provisions of the Mitigation Fee Act. 

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1. Does the Water Demand Offset (WDO) Policy apply to my project? (Applicability and Compliance)
2. If the WDO Policy applies to my project, how do I comply? (Applicability and Compliance)
3. Where do I find the WDO Application? (Applications and Agreements)
4. When and where do I submit my WDO Application? (Applications and Agreements)
5. What if my project site has a water service with water connection credits? Do the Water Demand Offset requirements still apply to my project? (Applications and Agreements)
6. Are processing fees required for the WDO Application? (Applications and Agreements)
7. How do I obtain a WDO Agreement? (Applications and Agreements)
8. What if I disagree with the final requirements in the Agreement? (Applications and Agreements)
9. How much will I have to pay in WDO Fees? (WDO Fees)
10. When do I have to pay the WDO Fees or complete my City approved alternative compliance method for achieving offsets? (WDO Fees)
11. How will WDO Fees be used to achieve water demand offsets? (WDO Fees)
12. Is there an opportunity to reduce WDO Fees once they are included in the WDO Agreement? (WDO Fees)
13. Can I propose an alternative compliance method to achieving water demand offsets, instead of paying a WDO Fee? (Alternative Compliance)
14. What is required for an alternative project? (Alternative Compliance)
15. When do I have to complete the alternative compliance project? (Alternative Compliance)
16. How much will I have to pay for this alternative compliance method instead of paying the WDO Fees? (Alternative Compliance)
17. What has the City done to plan for the long-range water needs of our community? (Background and Additional Information)
18. What has the City done to prepare for water shortages? (Background and Additional Information)
19. How many water shortage stages does the Santa Rosa have? (Background and Additional Information)
20. How does the City respond to water shortage Stages 1-4 (10% to 25% shortage)? (Background and Additional Information)
21. How does the City respond to severe water shortage Stages 5-8 (30% or greater)? (Background and Additional Information)