Show All Answers

1. What is considered household income?
2. What documentation do I need to submit as proof of income?
3. What kind of documentation do I need to submit as proof of occupancy?
4. When will I start receiving H2O assistance?
5. I’m a tenant. Do I need my landlord’s permission to participate in your programs?
6. What happens during the Water-Use Efficiency Audit?
7. Why do H2O customers need to participate in the on-site Water-Use Efficiency Audit program?
8. Am I required to have a Water-Use Efficiency Audit to complete my H2O application or to re-enroll in the program?
9. Do I have to replace toilets and plumbing devices?