Privacy Policy

The City of Santa Rosa Web site(s) Privacy Policy & Terms of Use (ToU)

Thank you for visiting the City of Santa Rosa website and reviewing our Privacy Policy & Terms of Use (ToU). This Document outlines the types of information we gather when you use our services or visit our website(s), as well as some of the steps we take to safeguard it.

Information Collection
  • We do not collect personal information about you when you visit our website unless you choose to provide that information to us.   
  • We collect limited non-personally identifying information your browser makes available automatically whenever you visit a website. This information includes the Internet Address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page (the last webpage you visited before clicking on a link to our site). 
  • We use the aggregated information from all of our visitors to measure server performance, analyze user traffic patterns and improve the content of our site. 
  • We sometimes track the keywords that are entered into our search engine to measure interest in specific topics, but we do not track which terms a particular user enters.

Information You Provide

  •  Information volunteered by you through your filling out of our optional online feedback forms is used to help us enhance our services, and may be shared with City of Santa Rosa employees and contractors for that purpose.
  • We use "cookies" when providing personalization services such as allowing user control over font size. We use cookies to improve quality of our service and not to track any personal information. 
  • The use of cookies is a standard practice among Internet websites and most Internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. However, some features may not function properly without cookies.
  • The City of Santa Rosa uses link and search capabilities to navigate publicly available information from dozens of agencies that are not part of the City of Santa Rosa web site and over whom the City exercises no control. 
  • The privacy policies and procedures described here do not necessarily apply to those sites. 
  • We suggest contacting these sites directly for information on their data collection and distribution policies.

Policy Changes

  • Please note this Policy can change from time to time. We will post those changes as they occur.

Please feel free to Contact Us, and we'd be happy to answer any questions you may have regarding this privacy policy.